Entries Tagged as 'MLS'

Guess Someone’s Not Having a Good Day on Phoenix’s MLS

avatarthumbnail.jpgToday is day one on FlexMLS, which had an incredibly low bar to cross in surpassing Tempo as an MLS platform.

Figuring out where everything is hasn’t exactly been easy, and the system has run slow once or twice today (to the point I was on the phone with the help desk until the problem went away) but all in all my experience seems to be much better than that of this poor soul who found this blog on Google:

flexmls.jpg

Might I suggest NewARMLS.com, friend?

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Popularity: 6% [?]

Preparing for the New Arizona Regional MLS

avatarthumbnail.jpgThe transition is underway.

Last fall, the Arizona Regional MLS announced an agreement with FlexMLS to provide MLS services for the Phoenix real estate market. What once seemed deep into the future now is upon us - the transition from the beast that is Tempo Marketlinx is just two weeks away.

For the general public, the most notable change will be a switch in the automated searches now available in what’s called “Client Gateway.” Instead, clients will have access to a “listings portal.” It looks like the vast majority of data on properties previously marked as Favorites, Possibilities and Rejected has populated over to the new system.

Outside of a new platform, the biggest difference I see is in the delivery of listings. If I’m looking at things correctly, there will be one daily e-mail sent with updates as opposed to the multiple updates put into place some time ago.

Currently I have a few dozen clients receiving these updates. Other agents have a few hundred, depending on how often they cull their lists. (Updates have set expiratioin dates so if it becomes apparent a client is using me for listings but will be using someone else to purchase their home, the listings get shut off. Sorry, but it’s a business.)

I’m not seeing that functionality on the new system though the rest of the contact management system looks fairly slick.

Sometime in the next week I’ll put together a post with screenshots and notes on what to expect during the changeover. As long as ARMLS doesn’t start smoldering like its cousin in San Diego during Sandicor’s changeover a month ago, I’ll be happy.

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Short Sales in the Phoenix MLS

avatarthumbnail.jpgHere’s the state of short sales in the Phoenix real estate market.

Intentionally search for short sales by filtering for the rules as set down by the Arizona Regional MLS and you’ll only see about 75 percent of the available listings. Comply with client requests to not be shown short sales and you’ll end up having to explain why these listings keep popping up on the personalized web page for homes matching the clients’ search criteria.

The reason’s simple. Many agents don’t understand how to document short sales. They don’t know how to document them initially and, once they have offers in to the bank, they don’t know the status should change to Active with Contingencies.

What that leads to is listings like the one a client of mine found this morning that slipped through the listing search because the agent didn’t mark the proper field, and still showed “Active” even though two offers have been accepted by the seller and submitted to the bank because the agent doesn’t know the status is supposed to change.

I don’t blame ARMLS for this. Training varies widely from brokerage to brokerage. Some brokerages take the time to train their agents on the tools that are our lifeblood, such as the MLS, while others simply collect their monthly desk fees and figure the agents will learn on their own through trial and error.

Not knowing how to enter information in the MLS is a disservice to your clients, to your peers and to the public. The MLS only is as good as the data entered into it (think GIGO - garbage in, garbage out.)

Just don’t mention bedroom sizes - there I’m a conscientious objector.

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Ins and Outs of IDX

avatarthumbnail.jpgThe Phoenix real estate listings you see on this site and many others all are powered by something called IDX - Internet Data Exchange. Depending on the IDX provider an agent or brokerage chooses, the level of information you will see on these IDX searches can vary widely.

For instance, I used to use Success Web Systems for my IDX searches. When you looked for additional details on a property the options were limited. For instance, you wouldn’t learn the actual square footage of a property - just a range. Want to know details about the laundry room - inside, outside, whether appliances were included? Sorry.

Diverse Solutions provides a considerably higher level of information, which is one of the reasons why I made the switch a month or so ago. (Another reason was the map-based search, which is far less clunky than the old-fashioned data entry model.)

But even DS doesn’t have everything … and it’s not their fault.

Not every field on an MLS sheet is included into the IDX field. Most noticeably missing at the moment here in the Phoenix real estate market is the “Miscellaneous” category, which includes filters for both short sales and bank owned homes.

I’ve finagled a bank owned home search for my office’s listings. But those are just a drop in the bucket compared to what’s on the market.

Every day on Trulia Voices, in my own Inbox and elsewhere I hear consumers asking the question - what’s the best way for us to get a list of bank owned homes?

More than 10 percent of the homes in ARMLS are bank owned, REO properties. These are what you want to see. I know this. Diverse Solutions knows this. But we can’t deliver it to you, not until the ARMLS board of directors releases the Miscellaneous field.

One side note … for all the debate over the impact of the Department of Justice’s settlement with the National Association of REALTORS and the many who are trumpeting that listings information now will flow freely … well, it won’t. At least no more so than it has to date.

What you see on nearly all listings sites is a portion of the information about a home. Some are more complete than others - thanks to the switch, I think the information here is about as complete as you can find for the Phoenix market. But you’re never seeing absolutely all of the available information about a home.

Fortunately, very few attempt to purchase real estate without getting their feet on the ground in the area in which they’re buying. Some still do, but they’re fairly few and far between. Which is a good thing in my opinion.

I’m waiting for the bank owned field to be released. Once it does, I’ll make those listings available to you as quickly as humanly possible.

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Popularity: 9% [?]

No Competition in Real Estate? Really?

avatarthumbnail.jpgSometimes, you just have to shake your head.

Admittedly, I’d never read Jeff Jarvis’ blog before and probably won’t read it again - it’s little different than the “all real estate agents” suck routine you can get in a dozen other places.

But there’s one line from his post yesterday celebrating the settlement of the Department of Justice’s case against the National Association of REALTORS that has left me shaking my head:

Kiss your 6 percent commission good-bye, Ms. Agent! Competition is on the way.

Let’s get the standard disclaimer out of the way - there is no standard commission rate across the real estate industry. All commissions are negotiable though each agent and each brokerage is able to set their own rules - we all have the right to work for what we feel we earn, plain and simple.

Actually … let’s not run away from the standard disclaimer so quickly because the truth is the key to understanding competition in the real estate industry.

There is no standard commission. Every agent is allowed to charge whatever they choose. And because of this, there are a wide variety of business models at work. There are web sites who will provide an MLS listing for a flat rate. And there are agents who are willing to work at a number of different percentages all the way down the line.

Does this sound like a lack of competition?

One of my good friends here recently left his brokerage and hung his own shingle. Another is working his way in that direction.

Does this sound like a lack of competition.

Though NAR wasn’t required to admit any wrongdoing as part of the settlement, that doesn’t change the fact that the powers-that-be made a stupid decision once upon a time (and others along the way) in trying to limit the flow of MLS information.

(I’ve called out similarly moronic decisions made by local boards as well.)

And there still are some who believe the MLS is a public entity and anyone should be able to list their homes for sale … just like anyone with a car for sale has the ability to post their automobile on Ford’s website. (Oh wait … we can’t do that, can we?)

Anyone can sell stock they hold but they can’t list that individual stock for sale on the New York Stock Exchange or NASDAQ unless they go through an NYSE member institution or a NASDAQ market maker. In eight years at Schwab I never saw a NASDAQ stock come up on the Bloomberg terminal with “Bob Smith, Pierre South Dakota” as the seller.

Why? Because the NYSE and NASDAQ are not public exchanges, in as much as they are not open for everyone to utilize their listing services. The same can be said for the MLS.

What are the obstacles that must be overcome in order to have MLS access?

  • Attend real estate school
  • Pass the state real estate exam
  • Pay your board membership (since locally the boards operate the MLS)

And here’s a basic reality … many of the 40,000 agents in the Phoenix real estate market hold their licenses solely for their own investments. They don’t work with buyers. They don’t work with sellers. They work strictly for themselves.

People seem to spend a lot of time fretting about real estate commissions, which is odd only because there seem to be more pressing economic issues these days. You know, like $4 a gallon gasoline, rising food prices and the like.

When there’s news and movement on those fronts, then you’ll have my attention.

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Popularity: 9% [?]

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